Is Aeroflow Legit? My Experience Ordering a Breast Pump
Ordering a breast pump can be confusing. You need to research which one you want, then figure out how to order through insurance, and see if it is even covered by your insurance.
When I was pregnant with Little A I was so overwhelmed when it came to my insurance company and figuring out how to even order a breast pump. Thankfully, someone on facebook recommended a company called Aeroflow to me. She said they handled everything and even had more options than her insurance offered. I ended up looking them up and ordering a breast pump.
I had a really good experience with Aeroflow the first time around, so when I needed to buy my breast pump for baby #2, I went to Aeroflow. In this blog post I’ll share with you my experience with Aeroflow and why I prefer ordering breast pumps through them over my insurance.
What is Aeroflow?
Aeroflow is a medical supply company and breast pump retailer. They are an authorized distributor of Medela, Sepctra, Philips Avent pumps, among others and they will only charge you the difference between what your insurance does not cover on top of their cost for the product. I’ve found they have more free breast pump options available than regular insurance usually offers.
Is Aeroflow Legit?
Aeroflow is 100% legit. I used them for my first breast pump and had a great experience and knew I’d be ordering my next breast pump through them as well.
Benefits to Ordering a Breast Pump through Aeroflow
I like ordering my breast pumps through Aeroflow because they give me more options than I get if I were to order through my own insurance. When I was browsing through my insurance breast pump options, the only one that was available to me was a Medela one.
With Aeroflow, I had 20 different options ranging from Medela, Spectra, Luna, and even high end options like the fancy hands-free Willow pump!
The breast pumps range in price to 100% free to $349 upgrade fee, depending on your insurance (I’ve heard from others they’ve gotten even better discounts). For me I had 5 different pump options to choose from between the free, or I could use my insurance to cover higher end options. Aeroflow also has exclusive bundles that include pump accessories, cases, and more too!
I also like that Aeroflow is an all in one solution for free. They contact your doctor’s office, get the prescription, and handle the order for you so you really don’t have to do any work. Shipping is also free! With my insurance, it felt like I was jumping through hoops trying to figure out how to order a breast pump so it’s nice to have an easy service like Aeroflow.
After checking out there was another message that Aeroflow would provide me with free pumping parts. I haven’t redeemed this option yet, but this will be nice to have in the future!
Downside to Ordering Through Aeroflow
The only downside to ordering a pump through Aeroflow is that some of the pricing might not be the best pricing. For example, they had a Spectra S2 wireless pump for $159 which is the same price as Target – except with Target I don’t have to use my insurance benefit, and I can apply my registry coupons towards.
However, Aeroflow does have a great deal for the high end hands free pumps, like Willow. Normally there isn’t much of a discount in stores for these ones but Aeroflow was able to offer me almost $150 off by using my insurance.
My advice would be to do your research on breast pumps before purchasing so you know you’re getting the best deal possible.
Related Post: Everything You Need to Know About Target’s Baby Registry Program
How to Order a Breast Pump Through Aeroflow
Ordering with Aeroflow is incredibly easy.
To start, on their website you’ll create an account with your basic info, insurance info, baby’s due date and your doctor’s information.
Next, you’ll select which breast pump you want. After you select that, you’ll enter in billing info (if there’s any fee for the pump you selected – if you got a completely free one, you won’t have to enter any payment info!), shipping info and that’s it!
Aeroflow will work with your doctor on getting your breast pump prescription and putting in the order. Breast pump orders are filled based on your due date.
My due date is at the end of August and my breast pump is scheduled to ship in late July. Any accessories that you order, however, are delivered before that date. The backpack I ordered to go with my pump arrived about a week after I put in the order!
When to Order
This might vary by doctor’s office, but my doctor will start issuing prescriptions for breast pumps starting around 20 weeks. I like to order my breast pump early so I know I’ll have it at home before I go into labor.
My plan is to bring my breast pump to the hospital with me so I can have a lactation consultant help with fitting and making sure everything is working properly. I had a difficult time breast feeding and pumping for my first baby, so I’m hoping this time around will be better!
What I Ended Up Ordering
I ended up ordering a Motif Luna breast pump and ended up upgrading and getting a pump backpack for $30.
I did want to get a Spectra, but I wanted the portable one that would’ve cost $159 to upgrade to. I’d rather get a free breast pump for now through insurance and then once the baby’s here and if pumping is going well, I can invest and get the Spectra through Target.
Final Thoughts
I’ve been really happy with both orders I’ve placed through Aeroflow and highly recommend them. They make ordering a breast pump really easy and straight forward (unlike my insurance company), and they do it all for free. If you’re getting ready to order your breast pump I highly recommend checking out Aeroflow first!
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Edgepark is much better run and excellent customer service than Aeroflow. I had a bad experience with Aeroflow; I put in an order for a breast pump through their service but I didn’t hear back for over a week. In that time, my baby surprisingly arrived early (a whole month ahead of time). So in a flurry, I ordered from EdgePark – which was seamless and easy; I received within the week from EdgePark. I was already home for 2 weeks when Aeroflow’s breast pump finally arrived – over 3 weeks after I had originally put in claim/order. When I told Aeroflow I no longer needed the breast pump because it was so late and my baby came early, they REFUSED TO EVEN PAY FOR RETURN POSTAGE! (Meanwhile, Edgepark shipped me a priority return label no hassle via fedex.) Sharing because I know that it’s important you as a new mama are treated well and fairly and have found EdgePark to be a lovely, kind service – and Aeroflow the opposite and wanted to spread the word.
oh wow thank you for sharing your experience! I’m sorry you had a tough time with them! I’ve been lucky the 2x I’ve used them and have had a great experience, but do have to say the communication on their end is lacking a little. I ordered my most recent breast pump and it didn’t ship for almost 2 months after I ordered it (I later learned their shipping dates are based on your insurance and when your insurance approves the breast pump – but it would’ve been nice if Aeroflow had mentioned that!)
I had no issues ordering a pump and upgraded kit through Aeroflow, but I had a serious issue with their result program. The pump parts they sent were NOT genuine Spectra parts. They didn’t fit as well as the original parts and so they didn’t work as well. When I brought up the concerns, I also checked insurance – they definitely billed my insurance for Spectra parts, but sent knock offs. I could be wrong, but I’m pretty sure that’s insurance fraud. When I brought up concerns to Aeroflow I never received a reply and was never sent a reminder email for resupply. Interesting. I’d order a pump with them again but I’ll order from Spectra directly for replacement parts.
Aeroflow is a big scam. They refuse ro send me a pump before my due date. When I was ordering a pump there was only one option. Also after 4 months they want some out-of-pocket fee of $56. WTH? Insurance fraud for sure. I can buy a new pump for that price
oh no I’m so sorry you had a bad experience! I did have a similar issue with not sending a pump early but that was actually because of my insurance policy not Aeroflow’s. My first baby I had to wait until I was 7 months pregnant to get my pump, and then for my second (different insurance) they wouldn’t let me order until 4 weeks before my due date.