How to Cancel Peloton Membership: A Step-by-Step Guide

If you’re a Peloton member looking to cancel their membership, you’re not alone. Whether you’re moving, looking to try something new, or need to cut back on expenses, canceling your Peloton membership is a straightforward and easy process.

To cancel your Peloton membership, you’ll need to log in to your account on the Peloton website or app and navigate to the “Membership” section. 

From there, you’ll be able to cancel your membership and choose whether you want to cancel immediately or at the end of your current billing cycle.

It’s important to note that if you cancel your Peloton membership, you’ll lose access to all of the content and features that come with it, including live and on-demand classes, metrics tracking, and more.

However, if you’re sure that canceling is the right choice for you, the process is quick and easy.

peloton bike in my home gym

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Understanding Peloton Membership

If you are a Peloton user, you may have signed up for a Peloton Membership to access the full range of features and classes.

Peloton Membership is a subscription service that gives you access to live and on-demand classes, personalized coaching, and other benefits.

Here are some key things to know about Peloton Membership:

Pricing: Peloton Membership costs $44 per month or $49 a month if you’re in Canada. There is also a 30-day free trial available for new members.

Access to Classes: With Peloton Membership, you get unlimited access to thousands of live and on-demand classes across various disciplines, including cycling, running, strength, yoga, and more.

Community Features: Peloton Membership includes access to a community of Peloton users, where you can connect with other members, join groups, and participate in challenges.

Device Compatibility: Peloton Membership is compatible with a variety of devices, including Peloton bikes, treadmills, and rowers, as well as iOS and Android devices, Apple TV, Roku, and more.

Overall, Peloton Membership is a comprehensive subscription service that provides access to various fitness classes and features. 

Whether you are a beginner or an experienced athlete, Peloton Membership can help you achieve your fitness goals.

overhead of a pair of bike shoes

Why You Might Consider Cancelling

If you’re thinking about canceling your Peloton membership, there are a few reasons why you might want to consider doing so.

Firstly, if you’re not using your Peloton bike or app as much as you used to, you may be better off canceling and saving yourself some money. 

Peloton memberships can be expensive, so if you’re not getting the value out of it that you used to, it might be time to cancel.

Secondly, if you’ve found that you don’t enjoy the Peloton workouts as much as you used to, or if you’ve found that they’re not challenging enough for you, then canceling your membership might be a good idea. 

There are plenty of other fitness apps and programs available that might be a better fit for you and your goals. Or if you’re training for something specific, like a marathon, personalized coaching might be a better option.

Finally, you might consider cutting back on your expenses, and Peloton is one of the things that you can do without, then canceling your membership might be a smart financial decision. 

peloton pivot on a bike

How to Cancel Peloton Membership

Online Process

To cancel your Peloton membership online, you need to follow these steps:

Log in to your Peloton account using your email address and password.

Click on “Membership” in the top right corner of the screen.

Select “Manage Membership.”

Scroll down to the bottom of the page and click on “Cancel Membership.”

Follow the prompts to complete the cancellation process.

Please note that if you cancel your Peloton membership online, your access to the app and live classes will be immediately revoked.

Through Phone

If you prefer to cancel your Peloton membership over the phone, you can do so by following these steps:

Call Peloton customer support at 1-866-679-9129.

Request to cancel your membership.

Provide the customer support representative with your account information.

Follow any additional instructions provided by the representative to complete the cancellation process.

Please note that if you cancel your Peloton membership over the phone, it may take up to 48 hours for your access to the app and live classes to be revoked.

just workout button on the class screen

Potential Repercussions of Cancelling

When you cancel your Peloton membership, there are a few potential repercussions that you should be aware of. Here are some things to consider:

Loss of Access to Content

One of the most obvious repercussions of canceling your Peloton membership is that you will lose access to all of the content you previously could access. 

This includes live and on-demand classes, as well as any saved workouts or ride metrics.

Loss of Discounts

If you cancel your Peloton membership, you may also lose access to any discounts that you were previously eligible for. This includes discounts on memberships if you got a discounted rate through your employer or insurance.

Cancelation Fees

There are not any fees associated with canceling your Peloton membership. 

Alternatives to Canceling

If you are considering canceling your Peloton membership, there are a few alternatives you may want to consider before making a final decision. Here are two alternatives that you may find helpful:

Pause Membership

If you need to take a break from your Peloton membership but don’t want to cancel it altogether, you can choose to pause your membership. This option allows you to put your membership on hold for a period of time, without losing access to your account or your progress.

To pause your membership, log in to your Peloton account and go to the Membership section. From there, select “Pause Membership” and choose the duration of your pause.

Currently, you can pause membership for 1, 2, or 3 months at a time. 

peloton bike in my home gym

What Happens After Cancellation

Once you cancel your Peloton membership, you will continue to have access to the Peloton app and its features until the end of your current billing cycle. This means you can still use the app and its features until your subscription ends.

After your subscription ends, you will lose access to all Peloton content, including live and on-demand classes. If you own a Peloton bike, treadmill, or rower you can still use the equipment, but you won’t have access to the classes.

It’s important to note that if you decide to rejoin Peloton in the future, you will need to sign up for a new membership and pay the current subscription fee. 

Your previous account information, including your workout history and progress, will not be saved or transferred over.

If you have any questions or concerns about canceling your Peloton membership, you can reach out to Peloton support for assistance. They can provide you with more information on the cancellation process and any other related inquiries you may have.

Frequently Asked Questions

Author

  • Ali Van Straten

    Ali Van Straten is the founder and journalist of Champagne and Coffee Stains. She is a Peloton expert, certified running coach and certified nutrition coach. Champagne and Coffee Stains provides information and resources on Peloton Interactive, running and recipes.

    View all posts https://www.champagneandcoffeestains.com

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